The Archiver
An automated bug report archiver was a featured requested by some of our developers as well as some of the most active members at the bug tracker, and today I coded it, as you can see we now have a new tracker category 'Hercules Bug Archives' ( in http://herc.ws/board/tracker/ ), that category is populated automatically every 24h with reports flagged either as: Fixed, Working as Intended, Unable to Fix, Invalid, Duplicate, Done or Unable to Reproduce as long as they've not received a reply in the past 72h ( 3 days ).
The Unarchiver
This is a plus I've implemented alongside the feature, reports in the 'Hercules Bug Archives' section are automatically un-archived (moved back to their original category) whenever they receive a new reply, so whenever anyone has a complaint/additional information/whatever they do not need to create a new report, they can simply reply to the old one.
An automated bug report archiver was a featured requested by some of our developers as well as some of the most active members at the bug tracker, and today I coded it, as you can see we now have a new tracker category 'Hercules Bug Archives' ( in http://herc.ws/board/tracker/ ), that category is populated automatically every 24h with reports flagged either as: Fixed, Working as Intended, Unable to Fix, Invalid, Duplicate, Done or Unable to Reproduce as long as they've not received a reply in the past 72h ( 3 days ).
The Unarchiver
This is a plus I've implemented alongside the feature, reports in the 'Hercules Bug Archives' section are automatically un-archived (moved back to their original category) whenever they receive a new reply, so whenever anyone has a complaint/additional information/whatever they do not need to create a new report, they can simply reply to the old one.