54 replies to this topic

[PonyVPS]

Hello..

 

 

 

but now when I need them they're not responding to

the tickets I submitted.

 

this is quite untrue.. the last EMAIL u send to us via ticket is 12/04/2016...
 

 

I started to report this kind of issue in the morning but still it was
not resolve. the website sometimes will work but after a couple of hours
or minutes the same issue will occur again.

yes.. this is true.. but the web-server is now should work fine... we need to migrate to another webserver due to .. the old cpanel runs on old platform.. the new one runs on cloudlinux with other security patches that we need..

 

JMariano or PonyVPS, if you think that you are really a good provider, I
suggest that please give us importance. We value our time and money.
You should take care of our concerns and issue ASAP because we are your
customers and we are paying YOU for the service that we purchase from
you.

 

we do our best to be a good provider.. but yes, sometimes its not always perfect to run online network.. so please do understand..

and still. we thank u for giving us your comment.. this will make us improve our services.

[dfabsgwapings]

the last ticket i submitted is this month (June) which is requesting for a clean grf without any customs. but anyways, everything is working now. but please next time if you are going to do something on your end specially in webserver please let us know. 

 

Thank you.

[PonyVPS]

Hello.

 

we will do our best to improve our services

 

thank u

[NoRemorse]

Just sub with this services yesterday. its been 29hours now

 

received atm is cpanel acc and the lite patcher

im still waiting for the rest of the service

Edited by NoRemorse, 18 August 2016 - 09:42 AM.

[Dominating]

i will purchase tomorrow pls.. be quick when to setup.. when i send my money thanks

[Dominating]

@PonyVPS  waiting for the setup on my order... paid.   pls reply

[Dominating]

   @PONYVPS

 

NO reply on our tickets?.... 

For how many days are we going to wait for the setup of our orders sir??      

[PonyVPS]

hello.

 

what is your ticket id? i dont see any ticket unanswered today.

[Dominating]

hello sir pls read this si my ticket id - #666671

 

thank you

Edited by Dominating, 30 August 2016 - 04:13 PM.

[PonyVPS]

hello.

 

 

yes i see this now,.

we will see what we can do on this.. because u are asking for a fresh re-setup of all files again, after having our free setup

[Dominating]

thank you sir... i really like the support from you guys..

 

Recommended +10

[PonyVPS]

Hello.

 

 

thanks!!.

the setup u have is working once more.. please prevent editing src.. if its not compatible

[Dominating]

   see my ticket pls.. #681380

[PonyVPS]

hello.,

Dominating

 

you can always have a ticket answered.. and not need to follow up here.

 

the problem u have is because you need, to follow our guide for HERCULES SVN, needs this command of recompiling

 

make clean && make all

 

due, to you have a plugins. to make your emulator work again.

 

 

again,

please use our ticket system and wait for our reply . do not follow up tickets here

[Master@Ragna]

Pony vps service is really good,..
many of my friends used it ..as main server and test server ,...etc..

most important is he is always there to help his clients..
quick response ..
makes it feel so good ..

100% recommended service...

my experience was very good with pony vps..