What kind of client are you using? Is your graphics card okay? Try changing a setting in the Setup.exe I believe. Not sure if it will fix your issue, never came across it. @anotheronebitesthedust
i have changing the setup using opensetup. and i dont think it's a graphic card problem because i cant move at all. maybe it's client problem because i download the client from here. i'm downloading a new client atm.